Privacy
Refinery Editing ("we," "our," or "us") is committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the rights you have regarding your data. By using our services or visiting our website, you agree to the terms outlined in this policy.
Information we collect
We may collect personal data to provide and enhance our services, including:
Personal Information: Name, email address, contact information, billing details, and other identifying information provided by you.
Content-Related Data: Documents and materials you submit for editing, which may contain personal or sensitive information.
Usage Data: Information about how you interact with our website, such as IP addresses, browser type, time and date of access, pages visited, and other analytical data.
How we use your information
We use the information collected for several purposes, including:
Providing, operating, and maintaining our services
Improving, personalizing, and expanding our website and services
Managing your requests and communications
Processing payments and invoices
Conducting data analysis and research to enhance service quality
We ensure that any use of your data aligns with applicable legal bases under data protection laws.
Data security
We prioritize your data's security and employ various technical and organizational measures to protect it. These include secure encryption, restricted access protocols, and regular system checks. However, please be aware that no online data transmission or storage is entirely secure, and we cannot guarantee absolute security.
Data retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Content-related data, such as edited documents, are deleted 3 months after we return your edited documents to you, unless you request otherwise.
Sharing your information
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share information with trusted third-party providers, such as payment processors, under strict confidentiality agreements and only as necessary to provide our services.
International data transfers
Your data may be transferred to and processed in countries other than your own, which may have different data protection laws. Where applicable, we comply with legal requirements for international data transfers to ensure your information remains protected.
Your rights
You have the right to:
Access your personal data and request copies.
Rectify any inaccurate or incomplete information.
Delete your personal data, subject to certain conditions.
Restrict the processing of your data in specific cases.
Object to certain types of processing, including direct marketing.
Data Portability, allowing you to transfer your data to another service.
To exercise these rights, please contact us.
Cookies and tracking technologies
We may use cookies and similar tracking technologies to enhance your user experience and analyze usage patterns. You can adjust your browser settings to disable cookies, but this may limit our website’s functionality.
Links to third-party sites
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies before engaging with them.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any updates on this page, and we encourage you to review it periodically.
Contact us
For questions or concerns regarding this Privacy Policy or your personal data, please contact us.
Your trust is important to us, and we are committed to protecting your privacy and supporting your rights as a client.
Thank you for choosing Refinery Editing.
Last Updated: March 09, 2025